The Competition and Markets Authority opened a review of Hays Travel acquisitions last year and ordered it to halt integration ...

The competition watchdog is seeking comments on the Hays Travel acquisitions of Millington Travel and Polka Dot Travel. The Competition and Markets Authority (CMA) said it was looking for views on the ...

READ MORE: I'm a travel expert - this is how you can see the world on a cruise without spending months at sea A major cruise company has been sold to a travel giant in a huge milestone move. Hays ...

The UKCSI is published twice a year by The Institute of Customer Service and provides an independent benchmark of customer ...

Harriet Thompson, head of the Hays Travel IG, said: “Our back to the floor days serve as a great reminder of how hard our ...

The January 2026 UKCSI recorded an overall customer satisfaction score of 78.2 out of 100, up 2.1 points from January 2025 and the highest ...